BB test export stores MathML in an XML attribute by replacing <> with «» and double quotes with ¨ (that's a diaresis). WHAT COULD GO WRONG

I assume more than one person was involved in designing and implementing this, so it's astonishing that none of them had heard of CDATA

when you upload questions in their stupid plaintext format, they recommend "at most 500" questions, to avoid timeouts. WHO WROTE THIS?

Adventures in Mindlessly Copying and Pasting: Blackboard Docs Edition

I think whoever wrote this document got bored: none of the last 3 question types' descriptions come close to matching how they actually work